Introduction

Thank you for visiting the website www.selfatlas.com (“Website“). The Website is made available by Self Atlas (Proprietary) Limited (“we” or “us” or “our“) and we are committed to protecting and respecting your privacy.

This Privacy Policy sets out the basis on which any personal information (as defined in the Protection of Personal Information Act 4 of 2013) (“POPIA”) we collect from you or that you provide to us in connection with our Website and/or offline (including, without limitation, in person and via phone) will be used, stored and processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

In adopting this Privacy Policy, we wish to balance our legitimate business interests and your reasonable expectation of privacy.  Accordingly, we will take all appropriate, reasonable, technical and organisational measures to prevent unauthorised access to, or disclosure of your personal information. However, as no security system is impenetrable, we cannot guarantee and do not represent or warrant that your personal information will always be secure, or that the information you supply (including information contained in emails sent to or from us or via phone) will not be intercepted while being transmitted to and from us over the Internet or phone.

By using our Website and/or providing us with personal information offline, you agree to the terms and conditions set out in this Privacy Policy.  You agree that we may collect, process and store your personal information (as defined in POPIA) (“Collect“) for the purposes of providing you with access to our Website, content and/or services and for any of the purposes described herein.

Types of Personal Information We Collect

The types of personal information that we may Collect include information necessary for our legitimate business interests and the types of personal information specified in POPIA including your first and last name, email address, telephone number, Skype username or the like, billing information and information required to deliver our services to you and/or give effect to a contract entered into between us and you.

In accordance with POPIA, we will not Collect personal information not set out in this Privacy Policy or in any separate client contract entered into between us and you, or in excess of that which is necessary for our legitimate business interests.

When you visit our Website, our web server automatically records the name of your ISP (Internet Service Provider), the website from which you visit us, the pages on our Website you visit and in what sequence, and the date and length of your visit. This information is aggregate and anonymous data and does not identify you specifically.

How Your Personal Information is Used

We may Collect and use your personal information to:

 (i) inform you of changes made to our Website terms and conditions, Privacy Policy, terms of service, Website, content, products and/or services;

(ii) respond to any queries you may have;

(iii) determine and understand your specific customer needs and desires in order to improve our Website, content, products and services;

(iv) conduct security, administrative and legal processes and for purposes ancillary thereto;

(v) deliver our services to you;

(vi) process payments when you purchase our products and/or services;

(vii) provide you with referrals and recommendations;

(viii) market our services to you if you consent to receive such marketing emails or if we believe we have a legitimate interest to contact you based on your contact form or question.

Our Cookies Policy

We, our third-party service providers and our partners or affiliates may send “cookies” to your computer or use similar technologies to enhance your online experience at our Website and across the Internet. “Cookies” are files that can identify you as a unique customer and store your personal preferences as product or service preferences to tell us which Website pages you have visited and in what order. We use cookies and other technical information to personalise your visit to our Website, to analyse traffic on our Website and to track user trends, patterns and selections for authorised download and for technical reasons connected with your use of our Website.

On their own, cookies do not contain or reveal any personal information, nor do we set any personally identifiable information in cookies, however, if you choose to provide us with personal information, it can be linked to the anonymous data stored in the cookies. Most browsers are initially set to accept cookies, however, if you prefer, you may adjust your browser to reject cookies from us or from any other website. Please note that this may prevent you accessing certain areas and features of our Website.

Personal Information that is Publicly Available

You agree that personal information made available by you for viewing by others on or through our Website, content, social media pages, other websites (“Online Platforms”) or by any other means can be used and stored by others. We may Collect the personal information that you disclose, however, we cannot be liable for the use, security, storage or improper use of such personal information you voluntarily post on Online Platforms or otherwise.

Storage and Processing of Personal Information

By using the Website and/or providing us with personal information offline you agree that we may Collect and use your personal information for the purposes set out in this Privacy Policy.

We will not store your personal information for longer than is necessary, unless it is lawful for us to do so.

Where there are reasonable grounds to believe that your personal information as been accessed or acquired by any unauthorised person, we will timeously inform you and the Information Regulator of such breach and provide you with as much information as we have available in relation thereto in order to allow you to take any necessary protective measures.

Confidentiality and Disclosure of Information

We will take appropriate measures to ensure your personal information is kept confidential, however you understand that to balance our legitimate business interests and deliver our services to you we may share your personal information with:

1. i) our authorised employees, contractors, service providers, representatives and/or team members who have a legitimate need to know your personal information; and
2. ii) regulators, auditors, legal advisors, other professionals and affected parties in order to:
   1.  obtain professional advice;
   2. comply with applicable laws and regulations; and
   3. protect our rights, including our rights under our Website terms and conditions, this Privacy Policy, our terms of service, any contract entered into between us and you and any other documents incorporated therein by reference (“Legal Agreements”) (including the investigation of a perceived breach of the Legal Agreements); and
   4. protect the rights of the users of our Website, content, products and/or services under our Legal Agreements.

We may share information about users of our Website and/or Online Platforms in an anonymous or aggregate form with third parties including advertisers and business partners, to understand customer trends and patterns and manage and improve our business relationships.

Third Party Websites

Please note that if you click on or follow any links from our Website to third party websites, our Privacy Policy will no longer apply. Please check the privacy policies of any such third party websites before submitting any personal information or other data, as we cannot accept any responsibility or liability in relation to such third party websites.

Access to Information and Data Subject Rights

Subject to the conditions in POPIA, you have the right to (1) know what personal information we Collect from you,(2) have your personal information permanently deleted or destroyed, (3) object to the processing of your personal information at any time, on reasonable grounds (including if the processing is for purposes of direct marketing other than direct marketing by means of unsolicited electronic communications and you have not given your consent thereto), (4) correct or update your personal information, (5) withdraw consent you have previously given us to process your personal information, and (6) lodge a complaint with the Information Regulator if you think your personal information is being used unlawfully (“Data Rights”).

To exercise your Data Rights please email us at info@selfatlas.com.

Changes to this Privacy Policy

From time to time, we may revise this Privacy Policy to reflect company initiatives, changes in the law or technology or changes in our practices regarding the collection, use and storage of personal information. If we decide to change this Privacy Policy, the changes will be posted on our Website (and be effective immediately) so that you are always informed of the latest version.

Please review the Privacy Policy each time you visit our Website to ensure that you are aware of all updates and changes that are made.

Protection of Minors

To use and access our Website and/or purchase our products and services you must be 18 years or older. Accordingly, we do not knowingly collect any personal or other information or data from children under the age of 18. If you are under the age of 18 please do not use our Website or give us any personal information.

Enforceability

If any provision of this Privacy Policy is judged to be illegal, void or unenforceable it shall be deemed deleted and the continuation in full force and effect of the remainder of the provisions will not be prejudiced.

Contact

If you have any questions or comments about this Privacy Policy please contact us at infoselfatlas.com.

Last Updated 16 August 2023